Conditions of use of FLAIR-Sim
1. Scope and adoption of conditions
These Terms and Conditions govern the use of the online game FLAIR-Sim, the game.flsm.eu website, user accounts, gaming servers, support, communication functions, XP virtual credits, gaming money and other related digital services (hereinafter jointly referred to as "the Service");
By registering, logging in or using the Service the user confirms that he has become aware of these Terms and Conditions and will comply with them. If he does not agree with them, he must not use the Service. The current version can be viewed, saved or printed from this page at any time.
2. Nature of the game and service provided
FLAIR-Sim is an online management simulation game aimed at operating a virtual airline. The use of basic features may be free of charge; some additional features, automation or virtual content may be available for XP or otherwise pre-showed.
An internet connection and a compatible device are needed to use the Services. The cost of internet or data connection shall be borne by the user.
Gaming companies, aircraft, finance, passengers, cargo, routes, reputation, contracts, XP, gaming $, rankings and other game elements are exclusively virtual. They do not represent real money, electronic money, investment, securities or real property ownership.
3. Registration, account and security
Some features require a user account. The user is obliged to provide true data to the extent required, to protect his/her login data and to report suspicion of unauthorised access without delay.
The account, login data, gaming profile or gaming procedure cannot be sold, rented or transferred to another person without the express permission of FLAIR-Sim.
Unless the game expressly allows otherwise, the user may not create or control more accounts in order to obtain an unjustified advantage. The user name, company name or other public identifier may be changed or removed if it violates the law, the rights of third parties, these Terms or rules of good conduct.
4. XP, game money and virtual content
XP is a virtual game credit used only under FLAIR-Sim. XP can be obtained by playing or buying through officially supported payment options. XP does not have a real monetary value guaranteed and cannot be required to pay for real money.
The gaming $ represent only the internal funds of the virtual airline. They are not a real currency and cannot be collected, transferred to a bank account or exchanged for real money.
FLAIR-Sim can allow a one-way exchange of XP for the game $. The current course is always displayed before you confirm the exchange. The completed exchange cannot be reversed from the game $ to XP. The operator may change the course for future exchanges due to balancing the economy; the exchanges already made are not affected.
Virtual content, XP and gaming $ cannot be sold or transferred outside the features explicitly built into the game.
5. Prices and payments
The selected package, the amount of XP, the final price and the available payment method will be displayed to the user before payment is sent. Payment is due upon confirmation of the order.
Payments may be processed by an external payment service provider, in particular Stripe. The full FLAIR-Sim payment card data is not directly stored. The conditions of the payment service provider may also apply to the processing of the payment.
Purchased XP is attributed only after a credible confirmation of a successful payment via a payment gateway.
6. Digital content and right of withdrawal
Purchased XP is digital filling delivered electronically. If the consumer wants the XP to be credited immediately before the expiry of the legal withdrawal period, he must explicitly request immediate delivery before the purchase and confirm that he has been informed of the loss of the right of withdrawal after the start of the supply of digital content to the extent provided for by the law.
FLAIR-Sim records the time, version and text of such consent and, after a successful purchase, can send confirmation to the user at his email address.
This shall be without prejudice to the rights of the consumer which cannot be waived under applicable law, in particular rights in respect of unsold or defective digital performance, unauthorised or duplicated payment.
7. Refund, partial reimbursement and refund of XP debt
Request for reimbursement can be sent to info@flsm.eu. Each application shall be assessed in accordance with the legal rights of the consumer, the circumstances of the specific payment and the rules of the payment provider concerned.
If the payment is fully or partially refunded, the corresponding amount of XP will be withdrawn from the game account. In the case of partial reimbursement, the quantity taken out of the XP shall be calculated in proportion to the refunded part of the price.
If the user has already spent the refunded XP and there is insufficient balance in the account, the difference shall be recorded as XP debt refund. Future acquired or purchased XPs shall first be used to settle it and until the remainder shall be credited to the applicable XP balance.
The creation of an XP debt refund is not a penalty for the legitimate exercise of consumer law; it is a technical settlement of virtual performance for which payment has been refunded. Separate security measures may be taken when payments are fraudulently handled or reimbursed.
8. User responsibilities and fair play
In particular, the user shall not:
• use cheats, hacks, explosions, unauthorized boots, macros, auto-clickers or scripts to obtain an unfair advantage;
• circumvent authentication, security or anti-fraud mechanisms;
• deliberately abuse game mistakes, duplicate virtual content or manipulate the gaming economy;
• manipulate payments, reimbursements or payment details;
• disrupt, overload or invade servers, network or database;
• to acquire, disclose or abuse personal data, passwords or private communication of other persons;
• marrying, supporting or otherwise supporting FLAIR-Sim;
• use the Service for illegal, fraudulent, hateful or harmful activities.
Automation functions, which are directly part of FLAIR-Sim, are allowed. A security error or an exploit shall not be used by the user; it may be reported to info@flsm.eu.
9. User-created communication and content
FLAIR-Sim can allow users to create company names, reports, profiles, logos, livres, descriptions or other content. The user is responsible for its contents.
It shall be prohibited to disclose content which is illegal, threatening, hateful, grossly annoying, sexually explicit, fraudulent, derogatory, infringing intellectual property rights or unduly disclosing personal data of third parties.
Rights to own content remain with the user. Users grant FLAIR-Sim a non-exclusive and free permission to save content, technically process, display, back up, moderate and remove content for the purpose of operation, security and support of the Services.
10. Intellectual property
Software, source code, design, databases, texts, graphical elements, gaming mechanisms and other original content of FLAIR-Sim are protected by the intellectual property rights of the operator or relevant third parties.
The user receives only limited, non-exclusive, non-transferable and revocable authorisation to use the Service for personal non-commercial purposes. Unauthorized copying, distribution, commercial use, modification or reverse engineering shall be prohibited except where expressly permitted by law.
11. Updates, changes and balance games
FLAIR-Sim is a continuously developed online service. Functions, parameters, prices in the game economy, rewards, XP costs, content and rules can be changed accordingly, supplemented or removed due to the development, repair, security or game balance.
Where specific consumer rights apply to a particular change in digital fulfilment, the change shall be made only to the extent and in a manner permitted by the applicable legislation.
12. Availability, maintenance and technical limitations
FLAIR-Sim strives for adequate availability but does not guarantee continuous or flawless operation. Planned or unplanned maintenance, hosting failures, networks, third party providers, security incidents or software errors may occur.
Where appropriate, planned maintenance or significant changes shall be notified in advance.
13. Suspension and closure of the account
The user can stop using the Service and can request the cancellation of the account through the available account function or support.
In case of violation of Terms, FLAIR-Sim may, depending on the severity, use warning, content removal, temporary restriction of functions, account suspension or termination. An immediate measure may be used in particular when attacking the system, fraud, serious misuse of the payment system or threatening other users.
When the account is cancelled, personal data shall be handled according to the Privacy Policy and legal retention periods. The cancellation of an account does not in itself give rise to the payment of virtual XPs or gaming $.
14. Liability for defects and damage
Digital delivery is subject to legal delivery requirements, compliance and liability for defects. Nothing in these Terms shall preclude or limit rights or liability that cannot be excluded under mandatory law.
To the extent permitted by FLAIR-Sim, it is not responsible for the problems caused by the user's equipment, its internet connection, the unauthorised intervention of the user or the third party system for which the operator is not responsible.
15. Protection of personal data
Processing of personal data is further described in Privacy policy. Technically necessary cookies or similar technologies can be used for logging in, security and basic functioning of the service.
16. Complaints and alternative dispute resolution
A claim, a request for redress or a question of payment can be sent to info@flsm.eu. The consumer can also use the alternative solution of consumer dispute under the laws of the Slovak Republic under legal conditions.
17. Applicable law
These Terms and Legal Relations with FLAIR-Sim are governed by the law of the Slovak Republic. If the user is a consumer habitually resident in another State, this choice of law does not deprive him of the protection afforded by mandatory provisions of law which would apply without such a choice.
18. Changes to the Terms
Conditions may be adequately updated when changing the Service, legislation, security requirements or business model. The effective date of the current version will be indicated on the page. Where substantial changes occur, the user shall be informed accordingly.
19. Detachability of provisions
If any provision proves invalid or inapplicable, the other provisions shall remain in force to the extent permitted by law.
20. Contact
Support and legal issues: info@flsm.eu
Web: game.flsm. eu